Privacy Policy
Best Odor Removal ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our services.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
1. Who We Are
Best Odor Removal is the customer-facing service brand of Elevé Odor Specialists, an assumed name of All-Stars TX LLC.
We provide professional odor treatment services for residential, commercial, hospitality, and automotive properties.
2. Information We Collect
Depending on how you interact with our website, we may collect information including:
Information You Provide
Name
Email address
Telephone number
Property address
City and state
Service location
Information about your odor concern
Photos or documents you voluntarily submit
Appointment requests
Messages you send through our contact forms
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website
General geographic location
Website usage statistics
This information helps us improve our website and customer experience.
3. How We Use Your Information
We may use your information to:
Respond to inquiries
Provide estimates
Schedule appointments
Communicate regarding services
Improve our website
Improve customer support
Monitor website performance
Detect fraud or unauthorized activity
Comply with legal obligations
4. Cookies & Similar Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Measure website performance
Most web browsers allow you to disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
5. Google Analytics
Our website may use Google Analytics or similar analytics services to better understand how visitors interact with our website.
Analytics providers may collect information regarding website usage in accordance with their own privacy policies.
6. Communications
If you provide your contact information, we may contact you regarding:
Appointment scheduling
Quote requests
Customer service
Service updates
Follow-up communications
We do not send unsolicited marketing messages, and you may request that we stop contacting you at any time.
7. Information Sharing
We do not sell your personal information.
We may share information only when reasonably necessary to:
Provide requested services
Process payments through third-party payment providers
Comply with applicable laws
Respond to lawful requests from government authorities
Protect our legal rights
Protect the safety of our customers or others
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to help protect the information we collect.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide requested services
Maintain business records
Resolve disputes
Meet legal and regulatory requirements
Enforce our agreements
10. Your Choices
You may request to:
Access your personal information
Correct inaccurate information
Update your information
Request deletion of your information where permitted by law
Request that we stop contacting you
To make a request, please contact us using the information below.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of websites that we do not own or control.
We encourage you to review the privacy policies of any third-party websites you visit.
12. Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that information from a child has been collected without appropriate consent, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us.
Best Odor Removal
Elevé Odor Specialists
An Assumed Name of All-Stars TX LLC
Serving the Austin, Texas & Atlanta, Georgia Metropolitan Areas
Email: info@bestodorremoval.com
Best Odor Removal Eleve Odor Specialists website is owned by All-Stars TX LLC , which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Best Odor Removal Eleve Odor Specialists, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Best Odor Removal Eleve Odor Specialists website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Best Odor Removal Eleve Odor Specialists, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@bestodorremoval.com.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@bestodorremoval.com.